FAQ

SHIPPING

Orders typically take 2-3 business days to process before shipping, unless otherwise noted under the shipping details on the product page during the time you make your purchase. Once your order has shipped, you'll get a shipping notification email with a tracking number. All orders are shipped First Class and take about 3-5 business days to reach its destination.

LOCAL PICKUP

Local pickup is available—please email hello@bibbitybobbitybombon.com if you would prefer to pickup so we can schedule a pickup date and time. You will be refunded the shipping cost once a date and time have been scheduled. We ask that you please pickup within a 10 day timeframe.

LOST OR STOLEN PACKAGES

Once an item has shipped and issued a tracking number, we cannot be held liable for lost packages. Lost or missing packages will not be refunded. If you believe your package has been lost or stolen, please contact your local USPS office or carrier, as they are often able to locate the package for you.

If you'd like to add insurance to your package (for an additional cost), please email hello@bibbitybobbitybombon.com PRIOR to placing your order.

RETURNS

All items are final sale.

ORDER CHANGES

Unfortunately, we do not have the ability to change orders after they have been placed.

DAMAGED ITEMS

All damaged items must be reported within 10 days of receiving the item. If you contact us after 10 days of receiving your damaged item, you will not be eligible for a refund or replacement.

Every order is reviewed for quality before being shipped, but if you find a flaw or product issue, please contact us at hello@bibbitybobbitybombon.com. We will get back to you as quickly as possible.

Please include the following in your message:

  • Original email used when placing the order
  • Order ID (can be found printed on the order or in your order confirmation email)
  • Photos clearly showing the issues or concerns

After reviewing this information from your order, we will contact you with what steps we can take to make things right!

OTHER QUESTIONS

Feel free to get in touch with our team at hello@bibbitybobbitybombon.com with any other questions. We’re more than happy to help!